We put a lot of care into the creating of our handbags. Each handbag is handmade and unique so we ask that you reserve your favorite one to avoid delays and being dissappointed. Reserve System:   Please email me and let me know which items you wish to purchase.    I will answer and I will then confirm that the item is available and will hold it for you and give you instruction to proceed to check out.   I will reserve the item for a week.   After this period  have elapsed and payment have not been received,  the item(s) will be "un" - RESERVE  We invite you to check with us for any special order request you may have.            CONCTAC US at:  services@adiademofbeauty.com   or call us            at  863-859-0902 (10:00a.m. to 5:00 p.m. EST) Monday throu Friday.   Payment Options:  I accept electronic payments through PayPal,  or accept  money orders  preferably.                      RETURNS     If for some reason you are not happy with the  product, please contact us at the same e-mail and telephone number for an authorization return. For sanitary measures and courtesy to our faithful customers, handbags for eligible return must be unused and in original sealed package. Products may be returned up to  7 days after delivery for an exchange or credit refund. Customer is responsible for any expense incurred in  any shipping transactions involved.              DELIVERY & SHIPPING Shipping charges  apply for delivey of goods within the U.S.  Orders are shipped via USPS, Priority Mail.   There is tax applied for all purchases within the state of  Florida.               DISCLAIMER:  A Diadem of Beauty assumes no liability or responsibility for damage or injury to persons or property arising from any use of our products, or ideas  provided to you.